Privacy & Cookies
What You Need to Know
PRIVACY POLICY
Indigo Soul Star Crystal Healing is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly confidential. We do not sell or release your personal details to anyone. We use this information to identify your orders, membership subscriptions, course registration, and/or provide you with certain newsletter (if applicable), and to personalise your shopping experience.
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OWNER AND DATA CONTROLLER
Samantha Carter trading as Indigo Soul Star.
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WHAT INFORMATION IS COLLECTED?
The type of personal data that Indigo Soul Star collects, by itself or through third parties, includes Cookies, Usage Data, and information provided by you through our webforms that may include your First Name, Last Name, Telephone Number, Address and Email Address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
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HOW IS YOUR INFORMATION COLLECTED?
We collect this information you provide to us when you make a purchase on our website, make a purchase in person at one of our events or programs, fill in an enquiry form or subscribe for membership or subscribe to receive email newsletters.
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WHY IS YOUR INFORMATION COLLECTED?
The information you provide to us is used to provide you with personalised, more relevant services and to communicate with you.
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PURPOSE
We may ask for information from you when you register for a course; event; program; make a purchase; sign up for membership; or sign up for our newsletter; request a resource or respond to a survey or marketing communication.
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We ask for this information:
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To allow us to provide a more customised service or communication
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To offer a contest, promotion, survey or training event
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To follow up with you after an email, in-person, phone or web-based inquiry
TYPES OF INFORMATION
Personal Information
Personal information is only collected with your consent when you provide it to us. This includes your name and email you submitted so that you could receive communication form us.
Emails include delivery of specific digital information you have requested. Fulfilment of your requested order may include related follow-up communication or information updates to the order.
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Purchasing Or Registration Information
When you purchase goods or services from IndigoSoulStar.co.uk or register for a training; membership; or event, we collect the information necessary to process the transaction, such as credit card information, full address, telephone number and an email address. Credit card and Paypal and/or Stripe information is processed through a third-party payment processor.
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Non-Personal Information
The website collects non-personal information such as a domain name and IP address. These reveal nothing personal about you other than the IP address from which you accessed the website. This information is used for internal purposes to maintain, evaluate and improve the services of IndigoSoulStar.co.uk.
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HOW YOUR INFORMATION IS STORED
IndigoSoulStar.co.uk is hosted on the wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and general wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by wix.com and used by IndigoSoulStar.co.uk adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECURITY
The security of your information is protected. When you enter personal and financial information on IndigoSoulStar.co.uk order form, it is encrypted with secure socket layer technology (SSL). Although we follow accepted industry standards to protect your personal information, no method of transmission or storage over the Internet is 100% secure. It is up to you to be cautious where you submit your personal information.
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COOKIES
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collected and provided to us to assist in analysing the usage of the site.
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IndigoSoulStar.co.uk uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from IndigoSoulStar.co.uk only last while you are browsing our websites. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
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Whenever you use our website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its IP address and is sent automatically each time you access any internet sites. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
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We do not keep a record of the IP address from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
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DISCLOSURE OR SHARING OF INFORMATION TO OUTSIDE THIRD PARTIES
IndigoSoulStar.co.uk will not share, sell or give away the information we collect to outside parties for any marketing or other purposes. This includes third parties who may promote IndigoSoulStar.co.uk.
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PRIVACY WHEN YOU ACCESS THIRD PARTY WEBSITES
You may be able to access third-party websites directly from IndigoSoulStar.co.uk, or from our emails. This Privacy Policy does not extend to third-party sites, as we have no control over what others do with your information. We suggest you review their privacy policy before revealing information to other sites.
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METHODS OF PROCESSING
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Users can update their communication preferences at any time by clicking on the link provided at the bottom of any email received from IndigoSoulStar.co.uk if the e-mail is a newsletter or subscription.
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CONTACTING THE USER
Contact Form On IndigoSoulStar.co.uk
By filling in the contact form with their Data, the User authorises IndigoSoulStar.co.uk to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
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Mailing List Or Newsletter
By registering on the mailing list; subscription; membership or for the newsletter, or by submitting your email to receive certain information including downloadable materials, the user’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning IndigoSoulStar.co.uk. Your email address might also be added to this list as a result of signing up to IndigoSoulStar.co.uk or after making a purchase.
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CHANGES TO THIS POLICY
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. If changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
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